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LifeLine - 24-hour free phone support

LifeLine aims to reduce personal stress through readily available counselling.

As life becomes more complex, traditional supports may not be available for people in times of need. Lack of transport, illness, family commitments and unfamiliarity with new society can mean that many people are socially isolated. LifeLine provides a professional, free and confidential service offering help, support and information. We deal with many kinds of personal problems; psychological, emotional, marriage and family, people who are lonely, ill or depressed.

LifeLine's 24-hour telephone counselling is a process of exploring caring ways to resolve your situation in an anonymous, compassionate and supportive environment. It's not about giving you quick-fix solutions or blaming you, or telling you what's right or wrong: but more about truly listening to you and working with you to find your own answers.

24-hour Free telephone counselling line
Phone: 09 522-2999 (within Auckland)  or  0800 543 354 (outside Auckland)

Website www.lifeline.org.nz

Chinese LifeLine (Cantonese and Mandarin)
10am - 2pm Monday to Sunday, also 7-10pm Monday to Friday
Phone: 09 522-2088 or 0800 888 880

Kidsline
4pm - 6pm weekdays
Phone: 0800 KIDSLINE [0800 543 754]

After these hours phone diverts to LifeLine's 24-hour counselling line.

Face to face counselling

Life is full of change!! Sometimes there is struggle; sometimes there is a sense that we need help examining issues in our lives; sometimes there is hurt and pain and we don't know why. Whatever the reason, LifeLine's professional counsellors are available to help.

Why people seek counselling:

  • Relationship issues
  • Loneliness
  • Obsessive behaviors
  • Healing abuse and trauma
  • Financial and employment difficulties
  • Stress-related issues
  • Depression and worry
  • Unexplained feelings of sadness
  • Family and parenting issues
  • Grief and loss
  • Suicide and self-harm

Face to face counselling in the Auckland region is available at:

LifeLine Office
95 Great South Road, Remuera, Auckland
Appointments Phone: 09 524-3080

LifeLine Room Orewa
Orewa Community hall, Hibiscus Coast Highway
Appointments Phone: 09 424-1672

LifeLine Room South Auckland
Friendship House, Putney Way, Manukau City
Appointments Phone: 09 524-3080

This information has been supplied and approved by LifeLine and is copyright protected. The content and design of this page must not be reproduced electronically or in print without the written permission of UBM Medica (NZ) Ltd.

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